What is PadelDepot return policy?

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PadelDepot offers returns on most items within 30 days of receipt of shipment.  Please follow these additional guidelines when making a return to PadelDepot.net:

• Item must be in new condition. Clothing must be unworn.

• Item must be returned with all original packaging and accessories (includes box or plastic poly bag).

• No receipt is necessary to process your return.

• The online return form will ask for your order number. You can find your order number in the order confirmation email, or by logging into your account.

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How do I return a product purchased at PadelDepot.net?

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To initiate a return, you can initiate your return through the Checkout Return Form within the next 30 days after receipt of the goods. You will need to enter your order number and email address used to place the order. Go to your local courier service and send the items back to us. A return label is not provided.
Keep the receipt until you receive a confirmation that we have received your parcel. Once we have received the return and our team has verified it meets our return guidelines, your refund will be processed back to your original form of payment within 3-5 business days.

 

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What if my product is damaged or defective?

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If your order arrives damaged or with a manufacturing defect, we will gladly replace the damaged or defective item.

Contact us within 7 days of receiving your product to report a damaged or defective product.

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